TERMS OF USE
TERMS AND CONDITIONS OF TRADING
The Donohues website www.donohues.com.au is made available to you pursuant to these trading terms and conditions which are legally binding. Please read through these carefully before making any purchase from this website. Your subsequent purchase will indicate your acceptance of these terms and conditions. These terms and conditions may be modified from time to time and your continued use of this site and any subsequent purchases made, shall signify your agreement to be bound by any changes.
COPYRIGHT
All designs are subject to copyright and are wholly owned by Donohues. No photographic material represented on the Donohues website may be used without prior written authorisation.
BILLING
We accept payment for your purchase by either Visa® or MasterCard®. Please ensure you enter your details correctly including your phone number so we can contact you. The name on the credit card used for payment must match the billing name on the order. We reserve the right to cancel any order which we determine does not meet this requirement. It is important you enter the correct shipping information to ensure the parcel is delivered correctly.
CURRENCY
All product and shipping prices quoted on the website are in Australian Dollars (AUD). All transactions are settled in AUD. Some credit providers may charge additional fees, please contact your credit provider for more information. This is particularly important for overseas purchases as correspondent bank charges and currency conversion fees will most likely apply.
GST & TAXES
All purchases delivered to an Australian postcode incur the standard Government Goods and Service Tax (GST). All prices quoted on line include GST. The prices listed do not include any overseas duties, customs or import charges which may apply. Any additional International charges will be at the expense of you the purchaser and will not be covered by Donohues.
SHIPPING & ORDER TRACKING
Goods will be shipped using Australia Post registered post or a specialized courier company of our discretion. Your delivery MUST be signed for. Any risk will be passed to you and or any other person who signs for the receipt of the delivery. Please note, we cannot accept responsibility for delays in delivery due to unforseen circumstances such as natural disaster, strike, transport complications etc. It is your responsibility to provide accurate delivery and address details. You have the opportunity to list any specific or special delivery instructions in the "special requests" section of your order. Should the nominated courier be unable to deliver your parcel due to either incorrect information provided by you or if there is no one to sign for and physically receive the parcel, a re delivery fee will apply. This fee will be charged to the credit card provided and is non-negotiable.
Within Australia
Shipping Rate Flat $15.00 to all Australian addresses for all orders Delivery: Please allow 4 - 7 working days for delivery Confirmation: Your order will delivered by a courier nominated by Donohues during the business week and your signature is required upon delivery. Therefore we recommend a work address for delivery. PO Boxes are not accepted. Should you not be present to sign for the shipment, a re delivery fee of $15.00 may apply.