Click & Collect

• Orders placed before 12pm Monday to Friday will be available for collection after 4pm the same day
• Orders placed after 12pm Monday to Friday will be available for collection after 12pm the following day (excluding weekends).
• New click & collect orders will not be processed on weekends. Existing orders are able to be collected it within our weekend trading hours.

If there are any changes to your order, our staff will contact you immediately to offer a solution.

PLEASE NOTE: You will receive an email confirmation once your order has been finalised (this can filter to your junk mail) so please keep an eye out for it.

Identification

We require identification when you collect your order, please have this ready to show staff.  If someone else will be collecting, please contact us on 07 47755144 or email website@donohues.com.au as soon as possible.  Please provide the full name of the person collecting the order, they will also be required to show ID to our staff upon collection. Please note: Orders will not be released without this information.

Pick Up Timeframe

If you cannot collect your order within 7 days of your purchase please contact our store on 47755144 or website@donohues.com.au